Mother Nature...

The New Orleans Team met at 3:30 am in the 11th floor lounge of the residence hall for our 7 am flight to New Orleans only to find that our flight had been cancelled to the snow accumulation from the last day and a half. We were advised by JetBlue to go to the airport anyway so we could re-book onto another flight quickly. After 2 1/2 hours on the re-purchase line, we managed to get booked on an 8:30 pm flight. Four team members got on a 2:30 pm flight. The team has to thank the JetBlue agents who worked with us. Taheesa, Liana and Tenisha were our saviours, first bumping us to the front of the line and getting us seats on flights. They were friendly and so helpful and did everything they could to get us re-booked today. They were able to get Mitch and his cello seated together. Thank you to those three ladies especially Liana. They made a disappointing and trying situation not so bad. Candace and I even laughed some. If Liana's supervisor happens t be reading this, give her a raise!

I am impressed by the patience and good spirits of this team. We spent the day camped out on the floor of the terminal sleeping, playing UNO and rehearsing. They were determined to make some of this day productive even though we had to truck over to another terminal to get food. One cannot live on Dunkin Donuts alone! Day One started out with some challenges but it demonstrated the good nature and motivation of these students. We're finally checked in now and waiting at the gate for our flight to New Orleans and the work that we are ready to do! Let's hope the flight departs on time...